Contents
Welcome to AmperWave Streaming
Getting Started in AmperWave Streaming
AmperWave Streaming Overview
How to Log In to AmperWave Streaming
Navigating In AmperWave Streaming
Common Tasks in AmperWave Streaming
Changing Your Password
Single Sign-On FAQ
Video Tutorials
User Guides
WideOrbit Domain Change
FAQ
Ad Level
What is the difference between plays and impressions?
What ad types are supported by the player?
Can I approve ads?
How do I know if Station Targeted ads are set to play?
How do I check to see if my ad is supposed to be playing today?
How do I check to see if my ad has met its required plays/impressions
How do I check ad revenue?
How do I edit my ad injection type?
How do I find my ad format?
How do I check my ad inventory?
How do I edit the priority of an ad?
How do I see whether there is more than one ad in a campaign with the same media file scheduled against the same station(s)?
How do I check that a companion banner is tied to an in-stream ad?
Why does the station play log show "None" for the play time of an ad?
Campaign Level
How do I check to see if a campaign is active?
How do I know if campaign approval is on?
How do I check to see what my campaign approval status is?
How do I check to see if my campaign is scheduled?
How do I check to see the stations that my campaign or ad are targeted to?
Can I recover a campaign I delete by accident?
How do I check to see if ads played in my campaign?
What is Play Aggregation?
Compete Codes/No-Repeat Settings
How do I check the account No-Repeat Time setting?
How do I check for multiple compete codes?
How do I view or edit a compete code?
How do I view or edit the No Compete Time of ads?
How do I view or edit the No-Repeat Override setting in a Campaign?
Flights
How do I tell that my ad flight has reached its plays/impressions?
How do I check if an ad flight is scheduled for today?
Stations
What is a Stream Down Alert?
How do I enable a stream down alert?
How do I verify that stream down alert is set up?
Troubleshooting
Why has my in-stream audio ad stopped playing?
Why has my in-stream audio ad never played?
Why is my in-stream audio ad behind schedule?
Why is my in-stream audio ad playing twice in the same break?
Why is my companion banner ad not showing up?
Why are my banner impressions low or behind?
Why is the audio quality crackling or tinny?
Why is my unsold inventory not showing in the inventory forecasting dashboard?
What is the recommended browser to use?
Ad Blockers
Why can't a Order Entry role edit a campaign?
Why am I getting an error when I try to access Reports?
Account
About Roles, Permissions, and Limitations
Editing Account Information
Creating a New User Account
Editing a User Account
Deleting a User Account
About User Email Subscriptions
Editing User Email Subscriptions
Ad Break Templates
Fill Library
Adding New Fill
Editing Fill
Deleting Fill
Creating an Ad Break Template
Editing an Ad Break Template
Duplicating an Ad Break Template
Deleting an Ad Break Template
Creating an Ad Break Schedule
Editing an Ad Break Schedule
Overriding an Ad Break Template
About Station Assignments
Ad Campaigns
Campaigns Dashboard
Creating New Campaigns
Campaign Details
Campaign Summary Tab
Campaign Properties Tab
Campaign Targeting Tab
Campaign Scheduling Tab
Campaign Email Alerts Tab
Active Campaigns Tab
About Campaign Approval/Activation
About Campaign Email Subscriptions
About Compete Codes, DAAST Categories, and the No Repeat Timer
About DAAST Ad Categories
About Share of Voice (SOV) Campaigns and DAAST Categories/Compete Codes
About No Compete and No Repeat Timers
About Separation Rules
Best Practices for Ad Categories and No-Repeat Timers
About Filler Campaigns
About Impressions, Plays, or SOV
About Targeting
About Advanced Targeting
Approving a Campaign
Deleting a Campaign
Duplicating a Campaign
Editing Campaign Properties
Monitoring Campaign Performance
Running a Pacing Report
Ads
Ad Management Dashboard
Ad Details
Ad Summary Tab
Ad Properties Tab
Ad Creatives Tab
Ad Targeting Tab
Ad Scheduling Tab
Ad Flights Tab
About Ad Networks
About Ad Priorities
About Creative Files
About Simulcast
Creating a New Instream or Gateway Ad
Creating a Display Banner Ad
Creating a Companion Banner Ad
Duplicating an Ad
Editing Ad Settings
Editing an Ad
Deleting an Ad
Assigning Media to Multiple Ads
Advertisers
Creating an Advertiser
Editing an Advertiser
Deleting an Advertiser
Approving an Advertiser
Disapproving an Advertiser
Analytics
Creating a Live Report
About Detailed Radio Reports
Creating a Summary Report
Creating a Location Report
Creating a Device Report
Creating a Source Report
Blackouts (Restrictions)
Creating a Blackout
Blackout Examples
About Whiteouts
Blackouts vs Whiteouts
Broadcast to Podcast (B2P)
Managing B2P Schedules
Creating a New B2P Schedule
Editing a Schedule
Ad Breaks and Paused Broadcasts
Markets
Creating a Custom Market
Editing a Custom Market
Deleting a Custom Market
Players
Web Player
About Player Layouts
Creating a New Web Player
Editing an Existing Player
Station Settings Tab
UI Settings Tab
Menu Items Settings Tab
Social Settings Tab
Ads Settings Tab
Tracking Settings Tab
About Now Playing Widgets
About the v7 Minimal Player
Editing a Mobile App
About Widgets
Reports
About Plays
About Inventory Forecasts
About Ad Statistics and Ad Affidavit Reports
Running an Ad Statistic Report
Running an Ad Network Revenue Report
Running an Advertiser Affidavit Report
Running a Campaign Projection Report
Running an External Network Report
Running a Fill Report
Running an Inventory Forecasts Report
Running an Inventory Trends Report
Insight Impression Terminology
Insight Listener Metric Terminology
Running a Line Item Report
Running a Media Opt Out Report
Running a Missing Media Report
Running an On Demand Inventory Trends Report
Running a Ratings Report
Running a Sales Source Report
SoundExchange
Generating a Performance Log Report
Generating a Summary Report
Generating a Station Summary Report
Generating a Stream Edit Report
Stations
About Stream Monitoring
About Station Settings
Editing a Station
Exporting a Station List
About Help
Making Suggestions
Contacting Support
© 2023 AmperWave Inc.